Help Center
Yes, ROCheap is legit. When you purchase RBX from us, we pay out this RBX in the form of purchasing game passes. To the eyes of ROBLOX, this looks like a regular developer payment. As long as you do not purchase more than 5,000 RBX per day, you should most likely be safe from any bans, and if you do get banned, it is most likely going to be a shortlived one.
There is a couple of reasons why this could be happening.
- Your payment hasn't been processed by the payment processor yet.
- We have paid your R$ but it is still pending by ROBLOX's system (for 5-7 days)
- We have received your payment and are out of stock, we will process your R$ payment as soon as possible.
- Your payment was rejected by a processor due to security or fraud concerns.
- You have not contacted us. If you have waited 24 hours and still have not received your RBX, please contact us on ourDiscord.
If your payment was rejected, it is most likely due to security or fraud concerns. Please contact us on our Discord and we will help you resolve the issue.
You will receive the full amount of R$ you purchased. We will cover the 30% tax.
Refunds get processed within 48-72 business hours. If you have not received your refund after 72 hours, please contact us
You can purchase gift cards with PayPal and then redeem them on our website.
If you have another problem that isn't listed here, please contact us by opening a ticket on our Discord and we will help you resolve the issue.
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